Type alias StationLoginSuccessResponse

Type declaration

• agentId: string

  Unique identifier of the agent

• agentSessionId: string

  New session ID assigned to the agent

• auxCodeId: string

  Auxiliary code ID for initial state

• Optional dialNumber?: string

  Phone number for dialing

• eventType: "AgentDesktopMessage"

  Message type identifier for agent desktop events

• interactionIds: string[]

  List of active interaction IDs

• lastIdleCodeChangeTimestamp: number

  Timestamp of last idle code change

• lastStateChangeTimestamp: number

  Timestamp of last state change

• mmProfile: {
      chat: number;
      email: number;
      social: number;
      telephony: number;
  }

  Multimedia profile capacity settings

  • chat: number

    Maximum concurrent chat capacity

  • email: number

    Maximum concurrent email capacity

  • social: number

    Maximum concurrent social media capacity

  • telephony: number

    Maximum concurrent voice call capacity

• notifsTrackingId: string

  Tracking ID for notifications

• orgId: string

  Organization ID the agent belongs to

• profileType: string

  Type of agent profile

• Optional roles?: string[]

  List of roles assigned to the agent

• siteId: string

  ID of the site where the agent is located

• status: string

  Current login status

• subStatus: "Available" | "Idle"

  Current availability status

• Optional supervisorSessionId?: string

  Session ID of the supervising agent if applicable

• teamId: string

  ID of the team the agent belongs to

• trackingId: string

  Tracking ID for the station login request

• type: "AgentStationLoginSuccess"

  Type identifier for station login success event